Privacy Policy

We collect information you provide directly to us when you make a purchase or contact us for support.

Information We Store:

• Email address (for order confirmation and download delivery)
• Payment information (processed and stored securely by Lemon Squeezy)

Information We Process Temporarily (Not Stored):

• Name (used only for personal kanji assessment algorithm, then immediately deleted)
• Birth date (used only for personal kanji assessment algorithm, then immediately deleted)
• Blood type (used only for personal kanji assessment algorithm, then immediately deleted)

Automatically Collected Information:

• Device information and identifiers
• Usage data and analytics
• Cookies and similar technologies
• IP address and geolocation data

Stored Information Usage:

• Process payments and deliver digital products
• Send order confirmations and download links
• Provide customer support
• Comply with legal obligations

Temporary Processing (Immediately Deleted):

• Your name, birth date, and blood type are used exclusively for our personal kanji assessment algorithm
• This personal information is processed in memory only and permanently deleted immediately after your kanji assessment is completed
• We do not store, log, or retain this information in any database or system

General Service Improvement:

• Improve our services and user experience (using anonymous usage data only)
• Prevent fraud and ensure security

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.

We may share your information with:

• Lemon Squeezy: For payment processing and order management
• Resend: For sending emails and notifications
• Service Providers: Who assist in operating our website and services
• Legal Requirements: When required by law or to protect our rights

All third-party service providers are contractually bound to keep your information confidential and use it only for the purposes for which we disclose it to them.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through certified providers

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at support@oraclekanjiwriter.com. We will respond to your request within 30 days.

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services.

Types of cookies we use:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Functional Cookies: Enable enhanced features and personalization

You can control cookies through your browser settings, though disabling certain cookies may affect site functionality.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

For EU residents, we comply with GDPR requirements for international transfers, including Standard Contractual Clauses where applicable.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Information We Do NOT Store:

• Personal identity information: Name, birth date, and blood type are immediately deleted after personal kanji assessment
• No retention period: This information exists only during the brief processing time (typically under 1 second)

Retention periods for stored information:

• Email addresses: 7 years for purchase record and support purposes
• Purchase records: 7 years for tax and accounting purposes
• Support communications: 3 years after resolution
• Anonymous usage analytics: 2 years